Refund Policy

1. Overview

CreatorFinder is a subscription-based software service operated by NextFlow Automations. This Refund Policy explains when you may request a refund for a CreatorFinder subscription.

2. Refund Requests

If you experience a problem with CreatorFinder or believe you were charged incorrectly, contact us at support@nexfloapp.com.

Please include the email address associated with your account and a description of the issue so that we can review your request.

3. Eligibility for Refunds

Refund requests are reviewed individually. We may issue a refund when a payment was made in error, a duplicate charge occurred, or CreatorFinder experienced a significant technical problem that prevented you from accessing the paid service.

Refunds are not guaranteed for unused subscription time, accidental purchases, or dissatisfaction with the service. However, we may consider the circumstances of each request.

4. Subscription Cancellation

You may cancel a recurring subscription to prevent future renewals. Cancellation does not necessarily result in a refund for a payment that has already been processed.

Where applicable, you may continue to have access to paid features until the end of the period that you have already paid for.

5. Payment Providers

Payments may be processed through third-party payment providers, including Paystack and Paddle. Depending on the payment method used, refunds may be processed through the applicable payment provider.

6. Processing Time

If a refund is approved, we will initiate the refund through the applicable payment provider. The time required for the funds to appear in your account may depend on the payment provider and financial institution.

7. Contact Us

For refund or billing questions, contact:

NextFlow Automations
Email: support@nexfloapp.com